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How to Reset Accu-Chek Active

How to Reset Accu-Chek Active

Learn how to reset the Accu-Chek Active blood glucose meter with our step-by-step guide, ensuring accurate and reliable results for effective diabetes management. If you have any difficulties, it's advisable to consult the user manual or contact Accu-Chek customer support for assistance.

Accu-Chek Active Blood Glucose Monitor

Accu-Chek Active is a brand of blood glucose monitoring systems used by individuals with diabetes to measure their blood sugar levels. These monitoring systems are designed to be easy to use and provide accurate results, allowing people with diabetes to manage their condition effectively.

The Accu-Chek Active system typically includes a blood glucose meter, test strips, and a lancing device. 

Why Resetting Your Accu-Chek Active is Important

Your Accu-Chek Active blood glucose monitor, like any electronic device, may encounter issues from time to time. These issues can affect the accuracy of your readings, which is why knowing how to reset the device is crucial. This compact device plays a pivotal role in the daily lives of those managing diabetes. Regular resets can help in the following ways:

1. Ensures Accuracy

A properly calibrated Accu-Chek Active delivers accurate blood glucose readings. Resetting it periodically helps maintain its precision, ensuring that you receive reliable information for managing your diabetes.

2. Troubleshooting

If you encounter issues such as error messages or unusual behavior with your Accu-Chek Active, a reset can often resolve these problems. It's an essential troubleshooting step that can save you from unnecessary stress and confusion.

3. Prolongs Device Lifespan

Taking care of your Accu-Chek Active extends its lifespan. Regular resets, along with proper maintenance, can help you enjoy the benefits of this device for an extended period.

How to reset Accu-Chek active

Step-by-Step Guide to Resetting Your Accu-Chek Active

Now, let's get into the nitty-gritty of resetting your Accu-Chek Active. Follow these steps carefully to ensure a successful reset:

Step 1: Gather Your Materials

Before you begin, make sure you have the following items at hand:

• Your Accu-Chek Active glucose meter

• A new set of batteries (if needed)

• A clean, soft cloth

• A small, pointed object (e.g., a paperclip or the tip of a pen)

Step 2: Remove the Batteries

If your Accu-Chek Active is displaying any error messages or behaving unusually, the first step is to remove the batteries. This will effectively power down the device.

Step 3: Clean the Device

Take a moment to clean the meter using a soft cloth. Ensure there is no dust or debris on the device, which could interfere with its functioning.

Step 4: Locate the Reset Hole

On the back of the Accu-Chek Active, you will find a small reset hole. It's usually labeled as "RESET."

Step 5: Perform the Reset

Insert the pointed object (e.g., paperclip or pen tip) into the reset hole. Gently press and hold the button inside the hole for approximately 5 seconds.

Step 6: Reinsert the Batteries

After performing the reset, reinsert the batteries into the device. Make sure they are properly seated, and the battery cover is securely in place.

Step 7: Power On and Test

Turn on your Accu-Chek Active. It should now be reset to its default settings. Perform a test to ensure that it's functioning correctly.

Tips for Maintenance

To keep your Accu-Chek Active in optimal condition, consider the following maintenance tips:

• Clean the device regularly to prevent dirt and residue buildup.

• Replace the batteries as needed to avoid unexpected power issues.

• Keep the user manual handy for reference on specific functions and troubleshooting.

By following these steps and practicing proper maintenance, you can ensure that your Accu-Chek Active remains a reliable companion in your diabetes management journey.


Resetting your Accu-Chek Active glucometer is a straightforward process that can significantly enhance the accuracy of your blood glucose readings. Regularly resetting your device ensures that you receive precise data, which is crucial for effective diabetes management. By following the step-by-step guide outlined here, you can confidently reset your glucometer and embark on a journey toward better health and improved diabetes management.

FAQ About Accu-Chek Active

Q1: How to change the battery in Accu-Chek Active?

A1: To change the battery in Accu-Chek Active, follow these steps:

1. Open the battery compartment cover on the back of the device.

2. Remove the old battery.

3. Insert a new CR2032 lithium battery with the positive (+) side facing up.

4. Close the battery compartment cover.

5. Your Accu-Chek Active is now ready to use with a new battery.

Q2: How to charge Accu-Chek Active?

A2: Accu-Chek Active does not require charging. It operates on a replaceable battery (CR2032). Simply replace the battery when it's depleted, following the instructions in Q1.

Q3: How to insert a battery in Accu-Chek Active?

A3: To insert a battery into Accu-Chek Active:

1. Open the battery compartment cover on the back of the device.

2. Insert a CR2032 lithium battery with the positive (+) side facing up.

3. Close the battery compartment cover securely.

4. Your Accu-Chek Active is now powered with a new battery.

Q4: How to insert strips in Accu-Chek Active?

A4: To insert test strips into Accu-Chek Active:

1. Open the test strip container and take out a test strip.

2. Insert the test strip into the slot on the top of the meter, with the contact bars facing down.

3. Push the test strip gently until it stops.

4. The meter will automatically turn on and be ready for testing.

Q5: How does Accu-Chek Active work?

A5: Accu-Chek Active is a blood glucose meter that measures your blood glucose levels. To use it:

1. Insert a test strip as described in Q4.

2. Prick your finger and place a small drop of blood on the strip.

3. The meter will analyze the blood sample and display your blood glucose reading on the screen.

Q6: How to check memory in Accu-Chek Active?

A6: To check the memory on your Accu-Chek Active for past readings:

1. Turn on the meter.

2. Press the "M" (memory) button.

3. Use the arrow buttons to scroll through stored readings and view the date and time of each result.

4. Press the "M" button again to exit the memory mode.

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